[An icon turns up on John's screen and he taps it. Very suddenly, his tablet shuts down. It comes back up a few seconds later, like it's just gone through a reboot. When it does, there's a new option for the program.]

Mm... sorry about that. My tablet shut down for a moment. Looks like everything's in order, though.

[Meaning, yes. He has the program.]

Really, I appreciate you coming to me for help, though, Kunsel. I'll do my best.